Technical Support for Students

For administrative support contact
For tech support contact

Your ISU e-mail (e.g., is the primary form of communication at Engineering-LAS Online Learning. Remember to check your e-mail frequently for all communication from ELO.

Self Checklist

Make sure that you are completely ready for a trouble-free online experience.

Register for a NetID

Iowa State University ID System for student campus information and online course access.

Computer Requirements

Computer requirements for accessing Canvas and viewing lecture videos.  Basic troubleshooting tips.


Information for both instructors and students.

Viewing Lecture Videos and Notes

Lecture videos and notes can be viewed through Canvas.

ELO Student Support & Orientation

Information for online students new to ISU.