Consultation
- ELO provides guidance and support
- One-on-one consultation meeting to discuss course delivery
- Provide instruction and resources for best practices for online course delivery through Canvas
- Will provide a needs-analysis based review of current course materials (if available)
- Canvas orientation course provided for onboarding new instructors
- Room tour prior to the start of the semester to test out room technology (using Wacom tablet, using PDF annotator) for courses recorded in ELO classrooms
Classroom Recording Services
- Capture on-campus class meetings using Echo 360 technology
- Post recordings to the instructor’s Canvas course page
- Recordings are available for student viewing within 24 hours of class
- Schedule pre or post-recordings in the event of instructor illness or other absence
- Provide web conferencing services via WebEx
- Support online students joining live class meetings
- Support distance interactions and presentations
- Post instructor’s annotated notes captured in class to Cybox
- Student session recorders will capture and post annotated notes to Canvas through a Cybox folder
Technical Support
- Troubleshoot technical difficulties with the instructor, teaching assistant(s), or students enrolled in the course.
- Questions related to course policies, structure, and content are to be handled by the instructor and/or the teaching assistant(s).