Simply put, proctors administer exams and return the completed exam to ELO. They also serve to monitor students while they take exams to ensure they are following the rules of the exam. In the case of online exams, proctors are also expected to enter the exam password so the student can access the exam. Proctors must be unbiased individuals who, in general, have no personal association or affiliation with the student(s) they proctor.
Before you agree to become a proctor we ask that you confirm the identity of the person who is asking you to proctor for them. A photo ID should be checked to make sure the person is whom they claim to be.
Please see instructions for administering exams below.
Applying to be a Proctor
If you have been identified as a potential proctor, please complete the following steps for approval:
- Fill out the proctor approval form on our website for each class and every student you are applying to proctor for from the same location the student will be taking the exam
- The potential proctor and the student will receive a notice via email when the proctor application has been reviewed
Please allow 48 hours for the proctor application to be processed. This allows ample time to review the application before the exam is released. Please see below for more information on proctoring and returning exams.
For information on who may be a proctor, visit: www.elo.iastate.edu/proctored-testing-guidelines-for-students/
Proctoring Paper/Written Exams
When an exam is accessible, an approved proctor will receive an e-mail with instructions for administering and returning the exam. The computer used to access and upload the exam must be the same computer or terminal used to complete the proctor approval form. This provides a much greater degree of security and allows us to monitor for infractions. Most public or “official” terminals have static IP addresses or can be specifically identified as belonging to an official organization. Using these terminals helps to minimize the likelihood of academic dishonesty.
It is the responsibility of the proctor to print the exam for the student to complete. The proctor must also scan and upload the exam to the link provided in the exam e-mail. The student should not have access to this e-mail nor the completed exam unless otherwise noted by the instructor.
- It is the responsibility of the student to schedule a time and place to take proctored exams.
- The proctor will receive an e-mail with a link to a downloadable PDF of the exam along with instructions.
- The proctor administers the exam to the student according to the exam instructions.
Returning Paper/Written Exams to the Engineering-LAS Online Testing Center
We understand that not all proctor sites have the same technologies and/or staffing so please select the method that best serves your site’s capabilities.
In order of preference:
1.) The email notifying you of an exam that was released will contain two links. If you can scan the written exam and save it to your computer as a PDF, you can use a link labeled “Upload Exam”. This link will allow you to navigate to the PDF you saved and upload it directly to our information system.
2.) If you can scan it and save it, but not as a PDF, please attach the scanned document to an email addressed to firstname.lastname@example.org.
3.) If you do not have access to a scanner you may fax it to 515-294-8499.
Proctoring Online Exams
Logging into the Online Exam
Iowa State University uses a learning management system (LMS) to provide on-line courses and course content. After a student registers for one of these courses they receive a University ID number. Using this University ID number they will then establish a net-ID that allows them to enter the LMS to take their exams. To access the online exam, follow the steps below:
- Have the student log into their class and navigate to the exam they wish to take
- The proctor will enter the exam password while the student turns away from the terminal; all passwords are “case sensitive”
- After the password is entered a new browser window will open overlaid on the page where the proctor entered the password
- We recommend that you return to the screen behind the exam screen and close it. This will not log the student out of their exam but will help prevent them from going back into the course to look up answers in the course content.
Taking the Online Exam
Once the student has started the test we ask that you monitor to see that they adhere to the following guidelines:
- Unless otherwise indicated all exams are closed book, therefore students should not refer to any notes or their textbook.
- Only one browser window needs to be open, that being the exam. All other browser windows should be closed during the exam. The student should not open nor use any programs such as Instant Messaging, chat rooms, email, etc. nor should they be “Web Surfing” while they take the exam.
- The student should not use any electronic devices such as cell-phones, PDAs, iPods, iPads, MP3 players, etc.
- The student should not use any removable storage like CDs, DVDs, USB memory sticks, etc.
What to do if you have a problem
Issues or Questions with Paper/Written Exams
Issues or Questions with Online Exams
Most of the exams allow the student to save each answer as the question is completed. Depending on which LMS is being used to deliver the exam if there is a technical problem that prevents the student from completing the exam you (the proctor) may be able to log them back into the exam using the appropriate password and all prior work saved will be restored. Not all LMS will allow the student to pick up where they left off so in these cases the student should contact the course instructor to explain their situation and ask that the exam be reset. (Note: Even if the student has saved an answer they may go back to a particular question and change their original answer to something different. They must save that answer again for the change to take place.) Once the student has answered and saved all the questions they will need to press the “Finish” button at the bottom of the page.